Visa Processing Officer

Job Description

Smash Technology Limited is a tech group of companies focused on employing technology to service its clients locally and globally. Initially, the brand focused on Transport Investment across the country and beyond before pivoting into other viable sectors such as E-hailing, E-commerce, Food delivery, Booking platform, Virtual Office platforms, Travels, Real Estate, Social Networking among others. Smash Technology is a combination of almost a decade of visionary leadership, hard work, and dedication from many experienced and committed men and women who are aligned with the core purpose and goal of the brand.

We are recruiting to fill the position below:

Job Title: Visa Processing Officer

Location: Gwarinpa, Abuja (FCT)

Job Summary

We are seeking a detail-oriented and organized Visa Processing Officer to join our Team.

The successful candidate will be responsible for handling visa applications, ensuring compliance with embassy requirements, and assisting clients with all aspects of the visa process.

Key Responsibilities

Process and manage visa applications for clients, ensuring accuracy and completeness.

Provide guidance and consultation to clients regarding visa requirements, documentation, and application procedures.

Liaise with embassies, consulates, and other relevant authorities to facilitate visa processing.

Track visa application statuses and update clients on progress.

Ensure compliance with immigration regulations and travel policies.

Maintain accurate records of visa applications and ensure proper documentation.

Assist clients in resolving visa-related issues or delays.

Stay updated on changes in visa policies, embassy procedures, and travel restrictions.

Collaborate with internal teams, including ticketing and customer service, to enhance the overall client experience.

Handle confidential client information with professionalism and discretion.

Qualifications & Requirements

Bachelor’s degree in Business Administration, International Relations, Tourism, or a related field.

Minimum of 2 years of experience in visa processing, travel consulting, or a related role.

Strong knowledge of visa application processes for major travel destinations (e.g., UK, US, Canada, Schengen countries, UAE).

Excellent communication and interpersonal skills.

Strong attention to detail and ability to manage multiple applications simultaneously.

Proficiency in Microsoft Office Suite and visa application platforms.

Ability to work under pressure and meet deadlines.

Preferred Skills:

Experience working in a travel agency or visa consultancy firm.

Familiarity with online visa application portals and embassy submission processes.

Customer service-oriented mindset with problem-solving abilities.

Benefits

Competitive salary and performance-based incentives.

Opportunities for professional development and training.

Friendly and dynamic work environment.

Paid leave and other company benefits.

Application Closing Date

30th April, 2025.