Administrative assistant

Job Description

Recruiter: Mafservice Global Resource ltd.

Job Title: Administrative Assistant

Industry: Laundry

Location: Maitama

Male/Female: Male

Age: 25-40 years

Role Summary: Handle Customer inquiries and resolve issues, while keeping management informed

List of Duties:

– Provide information about services and pricing to customers

– Reconcile daily sales and deposits

– Schedule bookings for special laundry services ( e.g pickup and delivery)

– Maintain accurate records of customer transactions, sales and inventory

– Update customer information on the software

– Answer phone calls and respond to text message

– File documents and maintain organized records

– Monitor laundry supplies

– Escalate issues that need attention

– Ensure the laundromat is clean and well maintained

– Report any equipment issues or maintenance needs

– Respond to all official WhatsApp Messages in the company

Experience Needed: Customer Service, Front desk Experience

Educational Level: OND/BSC/HND

Core Competency and Skills:

– Email Reporting

– WhatsApp reporting

– Teamsmanship

– Good phone etiquette

– Honesty and integrity

– Microsoft knowledge skill

Necessary certificates, licences and registrations: None

Salary: 120,000

Additional benefits: None

Working time: 8am-6pm

Working Days: Monday-Friday

Accomodation: No

Feeding: No

Guarantor: yes

Vacancy Codes: 10228

APPLICATION PROCESS

To apply, kindly send a screenshots of the vacancy to the provided email below to initiate your job application process, subject should be the title of the job you are applying for.

Email: twomafserviceglobalresource@gmail.com ( if you have issues with submission please send us a message on WhatsApp on 07050613952)